Check your Network

Is your local network ready for ScreenScape?

Many local networks have firewalls and other security measures that protect against intrusion and misuse. But as new uses for the network arise, they may need tuning to avoid blocking legitimate traffic.

ScreenScape now offers a Check service that will automatically test your network. If the right ports and endpoints aren’t available, this tool can let you know at a glance .
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bugs.screenscape.com

Bugs Icon

A software bug is an error, flaw, failure or fault in a computer program or system that causes it to produce an incorrect or unexpected result, or to behave in unintended ways. Software bugs can be frustrating and can reveal themselves in a variety of different ways within a software application. From Facebook to FaceTime, no software is exempt from these tiny little annoyances.

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ScreenScape Status Page

If you are seeing an issue with your digital sign, what do you do? Well the first thing to do is to try to locate the source of the problem. Is it a local issue? Have I changed my network configuration? Or maybe it’s not a local issue. Is ScreenScape down?

If you find yourself unable to access the ScreenScape service and you suspect the service may be down then head over to status.screenscape.com. The ScreenScape Status page provides incident reports, upcoming scheduled maintenance windows, application error rates and the historical uptime of the ScreenScape service. With a quick glance, you can see if there have been any ScreenScape service incidents over a 90 day period.


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A Closer Look at Scheduling in ScreenScape5

Effective digital signage is about sending the right messages to the right people, at the right place, and at the right time. Reaching your target audience means having some access to or control over physical screens, yours or that of a partner, that are strategically placed precisely where your core audience is likely to see them. As for making sure that your messages are being received at the right time? That’s where Scheduling comes in.

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Our Support Website Has Had A Facelift

We’re excited to announce that our new and refreshed support website is live. The updated website includes changes to navigation, with new menus for both mobile and desktop versions. We’ve also improved the structure of our content, so you’ll get more from a quick read or a quick 5 minute (or less) tutorial video. There’s a whole host of smaller but impactful changes, all to make your experience much better for you.
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