Upgrades for the Holidays

It’s been a busy pre-holiday season for ScreenScape. This morning we released updates and new features to all three main areas of our service: the ScreenScape application, our Windows and Android SmartPlayer clients, and our templates.

New feature: Repeat Schedule

Repeat Schedule
The ScreenScape app received a boost to its Scheduling capabilities, in the form of a new feature called Repeat Schedule. Similar to setting up a repeat meeting on your calendar (“meet every second Tuesday at 10am”), ScreenScape users can now publish content on a recurring basis.

For content items such as bi-weekly menus or alternating daily promotions, this advanced schedule option allows playlist managers the freedom to set up complex schedules in advance.

This feature is compatible with all content items and all previously defined schedules – no action required.

You can find out more about Repeat Schedules on our Support site.

Player upgrades

Both our Android and Windows SmartPlayer clients were upgraded today.
In the case of Android, the update was an invisible change to allow the players to recognise the new ‘repeat schedule’ formats.
In the case of Windows, the update was major, with new features and improvements on several fronts:

  • New device Setup (more on that here)
  • Embedded live support
  • Additional WiFi options (802.1x PEAP, Enterprise WiFi, Proxy connections)
  • support for Repeat Schedules
  • Faster boot times, performance improvements and various bug fixes

The new SmartPlayer for Windows capabilities will enable 2017 improvements such as a new range of device offerings based on Windows 10 IoT Enterprise (more on that in the new year) and drop shipping direct from our OEM partners.

All upgraded ScreenScape players will detect, download and install their new versions automatically – no action required.

Template updates

Because of a recent bug introduced in the latest version of Adobe AIR 23 (more here), about a dozen of our templates were reworked and redelivered to sidestep the issue. These updates will apply themselves automatically – no action required.

We’ve worked hard to ensure that these are silent and automatic updates for our customers – no action required. But as always, if you see anything unexpected or have a question, our Support team is here to help.

Season’s Greetings templates

In the spirit of the season, ScreenScape added a new template collection this week to help our members celebrate the holidays.

The Season’s Greetings collection contains a dozen templates in a ‘Christmas Card’ format. These templates feature animated backgrounds on a holiday theme and a simple foreground text for customised glad tidings.

Merry Christmas x12

In addition, we’ve added a ‘Merry Christmas x12’ template. When added to a playlist, this template automatically rotates between a dozen Merry Christmas backgrounds.

Happy Holidays!

Social Media x4 templates

Today we released 8 new templates in the Social Media collection.

The animation behind each template features an ‘icon explosion’ to capture audience attention and is followed by a focused message. The message carried by each template is similar, a reminder for audiences to engage on the highlighted social network.

The templates are called “x4” because they randomly rotate between four background animations, and four background textures (white, gradient, paper and wood). The core content stays the same, but the random selection keeps the playlist rotation dynamic where dwell times exceed playlist length.

Social networks covered include:

  • Facebook
  • Instagram
  • Linkedin
  • Pinterest
  • Snapchat
  • Vimeo
  • Youtube
  • Twitter


New Infotainment – Eco Tips, Pop Quiz, Galleries and more

Pop Quiz 016 030 thumbnail

A new batch of 16 ‘Infotainment’ templates is available free of charge to all members, as of this morning.

The strong response to our last round of new ‘Infotainment’ items has prompted us to update the collection with new content. A good percentage of our member base are now using Infotainment as an easy way to keep their playlist rotations fresh and their audiences engaged. Today’s update includes:

  • Pop Quiz – a second set of 15 video Pop Quiz (by popular demand!)
  • EcoTips – a selection of friendly tips on how to improve your eco-footprint, on a playful animated backdrop
  • Quotes – similar to the current Quotes, these notable quotables are about Design and Nature
  • Photo Galleries – a selection of photography grouped by subject (Bridges, Trees, Birds, Churches, etc)

Bridges thumbnail-01

You’ll find these new template options when you ‘Create Content’ and select the ‘Infotainment’ collection. This latest update increases the total number of Infotainment templates to a grand total of 80.

Thanks to everyone who sent in their feedback and ideas – keep them coming!

Smart Player for Windows update coming soon

Our recent ScreenScape 4.0 release will by followed by a new release of Smart Player for Windows.

This release will feature a revamped version of Setup for Windows based media players. The release will also include new networking options (e.g. proxy networks, WiFi Enterprise networks), built-in remote desktop support, and a range of bug fixes.


New Setup Wizard

Setup has been redesigned as a 3-step wizard. Users are guided through a standardised 3 step process every time Setup is launched. The steps are:

  1. Connect a keyboard
  2. Connect to the Internet
  3. Login to ScreenScape account





Embedded ‘remote desktop’ Support


It’s often the case that the software problem that’s driving you crazy has a simple solution… if only the right person could look over your shoulder and point it out.

That’s why ‘remote desktop‘ software is so powerful. It provides a fast track for new users to get expert help. The trick is to make remote desktops accessible to users who are in trouble exactly when they’re in trouble.

The new setup wizard will have embedded remote desktop support. Embedded access to remote desktop activation will help expedite solutions when users call our Customer Help line. During Setup, users will be able to click on a Support icon and directly enter a code provided by our Support team, at which point their screen will be immediately shared for assistance by a ScreenScape expert.




Who will receive the update?

  • Customers purchasing new Windows based media players from ScreenScape will receive this latest update pre-installed.
  • All customers currently using Smart Player for Windows will see an automatic download of the update when it is released. No action required.
  • There is no update for customers using the Android-based Connect device, or customers still using our older Browser Player software. No action required.

Release Date

Our Engineering team is putting it through its final paces now. In the meantime, you can always find up to date information on ScreenScape’s status and maintenance schedule at trust.screenscape.com