What Happens if my Credit Card Declines?
If your credit card declines a subscription renewal, ScreenScape will notify you by e-mail. Our billing system will attempt to charge your credit card once more. If your credit card charge continues to fail your account will be turned off.
Can’t find the answer you’re looking for? Don’t worry we’re here to help! Give us a call at 1-877-666-1975 (Option 7) OR send us a help ticket using the button below. We’re available Mon – Fri from 7AM – 8PM Eastern Time.