ScreenScape digital signage Help - Getting Started IconGetting Started

Articles to get you up and running, quick and easy.

How to Create a New Playlist

STEP 1: Select Playlist in the top left of the ScreenScape application. This will take you to the Playlist page. STEP 2: Click on the +  icon at the bottom right. This will automatically generate a new playlist. You can now add media to your playlist and...

How to Add Media to your Playlist

  STEP 1: Select Playlist in the top left of the ScreenScape application. This will take you to the Playlist page. STEP 2: Double-click on the playlist in question to access the settings, or alternatively, click the Playlist once, and select the edit...

Configuring Advanced WiFi Settings

The ScreenScape Connect Device supports the following WiFi security types: Open Network, WEP, WPA/WPA2. WPA2 Enterprise. The device also has the capability to be programmed to connect to a non-broadcasted SSID (hidden WiFi network). It is important to note...

Working With Media Layers

  How to Add a New Layer STEP 1: While on the Media page, double click on the Media item that you would like to add a new layer too. This will open the Media Editor. STEP 2: Click on the “+” sign at the bottom right. You will need to choose which layer...

What File Types Can I Upload?

Image formats: .jpeg and .jpg .png .gif and animated .gif .svg and animated .svg .webp .heic .heif .bmp .tiff Video formats: .mp4 .mpeg .mkv .qt .x-msvideo .3gpp Document formats: .psd Photoshop .ai Illustrator .pdf Postscript .doc MS Word .ppt MS...

How do I Upload Files?

There are few different methods that you can use to upload files (Images/Videos/Documents) to your ScreenScape account: Method 1: Drag and drop your file(s) on the MEDIA page. [video width="1680" height="918"...

Need Assistance?

Can’t find the answer you’re looking for? Don’t worry we’re here to help! Give us a call at 1-877-666-1975 (Option 7) OR send us a help ticket using the button below. We’re available Mon – Fri from 7AM – 8PM Eastern Time.

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