How to Share Hardware with Another Account
You can share your hardware with another ScreenScape account and make it view-able by another ScreenScape customer. This is helpful if you perhaps have someone within your organization that would like to monitor the status of your hardware network.
STEP 1: Select the screen icon in the top right of the ScreenScape application. This will take you to the Hardware page.
STEP 2: On the Hardware page, select the hardware that you would like to share. You can select and share your hardware items one at a time or you can select a few and share them all at once.
STEP 3: Once your hardware is selected, click on the share icon in the menu bar in the upper right hand corner. This will open the share drawer.
STEP 4: Within the share drawer, press the + button at the bottom center.
STEP 5: Enter the email address of the person you would like to add, then press the Add button at the bottom right. Make sure to click on Save when you are done. The ScreenScape account holder will receive an email notification alerting them that an item has been shared with them. Important: The email address entered must be registered to an existing ScreenScape account.
Once you share the hardware with a specific ScreenScape account, that person will be able to login to their account and view the specific hardware status from their hardware settings page.
Can’t find the answer you’re looking for? Don’t worry we’re here to help! Give us a call at 1-877-666-1975 (Option 7) OR send us a help ticket using the button below. We’re available Mon – Fri from 7AM – 8PM Eastern Time.