ScreenScape digital signage Help - Help with Hardware IconHelp with Hardware

Learn how to install your hardware into your screen.

How to Change Clock from 12h to 24h

Many of the ScreenScape playlist layouts include a clock widget. You can adjust the clock settings from 12 hour time to a 24 hour time format in the hardware Clock settings. STEP 1: Select the screen icon  in the top right of the ScreenScape application....

How to Change Weather Settings

Once you have set your specific hardware weather location you can also adjust several other weather settings. By accessing the Weather drop-down menu you can customize the weather address display, select which language you want to display your weather in,...

How to Set the Weather Location for your Hardware

Many of the ScreenScape playlist layouts include a weather widget. You can assign a specific weather location by adjusting the weather location settings: STEP 1: Select the screen icon  in the top right of the ScreenScape application. This will take you to the...

How to Share Hardware with Another Account

You can share your hardware with another ScreenScape account and make it view-able by another ScreenScape customer. This is helpful if you perhaps have someone within your organization that would like to monitor the status of your hardware network. STEP 1: Select the...

How to Assign a Playlist from your Hardware Settings

Once you have created a new playlist, you'll want to assign it to your hardware so that it will display on your screen. One method of assigning a playlist to a device is from the hardware settings for that particular device: STEP 1: Select the screen...

How to Update the Name of your Hardware

By default, your new ScreenScape device will appear in your account with the devices serial number as the device name. This attribute can be changed to anything you'd prefer by following these simple steps: STEP 1: Select the hardware icon  in the top...

How to View the Status of your Hardware

The Hardware Status page provides you with important, device specific, information such as the current WiFi connection status, the hardware health (CPU, Memory and Storage usage). It also provides other important information such as the devices MAC address...

How to Reboot your Hardware

If you need to reboot your hardware, there are two methods that can achieve this:   1st Method: Manually on the device STEP 1: Locate the small power button that is located on your ScreenScape Connect device. It is located on the side of the device,...

ScreenScape Connect Technical Specifications

Output: HDMI 1.4b Max. Output Video Resolution: 1080p Dimensions: Device: 123 x 38 x 12 mm (not including cables or accessories) Power cable: 1.8288 m (72 in) Ports and connectors: HDMI 1.4b USB Type B USB 2.0 USB 3.0 Color: Black Weight: 60g (1.8 lbs)...

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