ScreenScape4

Download and Install the ScreenScape4 Desktop Application

ScreenScape4 System Status

Power Options

YouTube discontinued on Dell CloudConnect devices

What is the ScreenScape Community?

What is RSS?

What is Platinum Control?

What is Content Tracking?

Video Quality

Sharing and Subscribing to Content

Platinum Control Status Icons

Platinum Control Actions

Messages

How To Use Member Actions

How To Upload and Manage Images and Videos

The Asset Library stores the image and video assets that are used to create Content. Once an image or video is uploaded to the Asset Library, it can be used in any number of Content items.

How To Schedule Content

How to publish from a spreadsheet to ScreenScape Digital Signage

How To Publish and Unpublish Content

How To Create Content

How To Create and Manage Member Tags

How To Create and Manage Content Tags

How To Copy Content

How Can I Add Platinum Control to My Account?

Generating Playback Reports

Email Notifications

Deleting Content

Connecting Twitter to ScreenScape

Connecting Instagram to ScreenScape

My Network Has Restrictions. How do I Connect my Smart Box to it?

How Can I Tell If My Smart Box is Online?

Smart Box Device Installation & Internet Setup

My Wifi Network Has Restrictions. How do I Connect to it? Version 2

My Wifi Network Has Restrictions. How do I Connect to it? Version 1

I’m Connected to WiFi But My Device Won’t Download My Content

I See The Message “No Items Played, Play Will Resume in 5 Minutes”

How Do I Connect to an 802.1x EAP (Enterprise) WiFi Network?

How Do I Connect to a Hidden WiFi Network?

How Can I Tell If My Device is Online?

Device Installation & WiFi Setup Version 1

Device Installation & WiFi Setup Version 2

Attaching A Keyboard

After Installation I Only See A Black Screen

What Happens if my Credit Card Declines?

ScreenScape Membership Types

Is the Billing Process Secure?

How do I Update my Credit Card Information?

How Do I Reset My Password?

How Do I Cancel my Account?

Contact Our Billing Department

Can I Receive a Refund?

ScreenScape Terms of Service

ScreenScape Return Materials Authorization (RMA) Policy

ScreenScape Help Policy

ScreenScape Device Warranty

End User License Agreement

ScreenScape Privacy Policy