I Don’t Hear Sound When my Videos Playback
By default, your ScreenScape Smart Box will arrive with the sound muted. If you would like to have the sound playback on your display then you can simply un-mute the sound on the Windows task bar. To access the Windows desktop you will need to close the ScreenScape software. To do this, just type the word desktop on your keyboard.
Still having an issue?
Submit a support ticket and we’ll get back to your shortly.