ScreenScape digital signage Help - Help with Hardware IconHelp with Hardware

Learn how to install your hardware into your screen.

Hardware Overview

The hardware page is where you manage the physical hardware that is associated with your account. To access the hardware page, select the Screen icon  in the top right of the Screenscape application. If you do not have hardware associated to your account,...

How to Force your Hardware to Update it’s Playlist

If your device is having issues downloading and displaying the current playlist that is assigned to it then you may want to try to force your device to update it's playlist manually: STEP 1: Select the screen icon  in the top right of the ScreenScape...

How to Update the Contact Information for your Hardware

You can assign contact information to any hardware item within your ScreenScape account. This can be particularly helpful if you are sharing your hardware with another ScreenScape account. STEP 1: Select the screen icon  in the top right of the ScreenScape...

How to Set a News Source for your Hardware

Many of the ScreenScape playlist layouts include a news widget. You can assign a specific Reuters news source by adjusting the News settings: STEP 1: Select the screen icon  in the top right of the ScreenScape application. This will take you to the...

How to Change Clock from 12h to 24h

Many of the ScreenScape playlist layouts include a clock widget. You can adjust the clock settings from 12 hour time to a 24 hour time format in the hardware Clock settings. STEP 1: Select the screen icon  in the top right of the ScreenScape application....

How to Change Weather Settings

Once you have set your specific hardware weather location you can also adjust several other weather settings. By accessing the Weather drop-down menu you can customize the weather address display, select which language you want to display your weather in,...

How to Set the Weather Location for your Hardware

Many of the ScreenScape playlist layouts include a weather widget. You can assign a specific weather location by adjusting the weather location settings: STEP 1: Select the screen icon  in the top right of the ScreenScape application. This will take you to...

How to Share Hardware with Another Account

You can share your hardware with another ScreenScape account and make it view-able by another ScreenScape customer. This is helpful if you perhaps have someone within your organization that would like to monitor the status of your hardware network. STEP 1:...

How to Assign a Playlist from your Hardware Settings

Once you have created a new playlist, you'll want to assign it to your hardware so that it will display on your screen. One method of assigning a playlist to a device is from the hardware settings for that particular device: STEP 1: Select the screen icon ...

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