Privacy Policy

Last modified: June 15, 2015 (View archived version)

ScreenScape takes security very seriously and we shall strive to keep your private information safe and secure. We are committed to high standards of privacy. This Privacy Policy describes how we collect, use and disclose personal information. This Policy does not govern personal information about our employees, which is addressed by other ScreenScape policies. If you have any questions about our use of personal information, please see our contact particulars for our Privacy Officer at the end of this Privacy Policy.

What constitutes personal information? Personal information is any information about an identifiable individual, but does not include certain business contact information including the name, title, business address or business telephone number of an employee of any organization.

Collection of Personal Information. We may collect the following personal information about you:

(a) Name;
(b) Address;
(c) Telephone number;
(d) Credit card, banking and financial information;
(e) Email address.

The information above is generally collected from you, but we may also obtain such information from financial institutions for the purpose of processing your payments for our products and services, and for the purpose of assessing your credit as we believe necessary.

Use of Personal Information: Your personal information may be used by us as permitted or required by law, and for the following purposes:

(a) to provide our products and services to you;
(b) to process invoices and your payment;
(c) for identification and authentication of accounts and members;
(d) to contact you for customer follow up and to seek your input and advise you about products and services of ScreenScape and its affiliated companies, but only your basic contact information will be used for this purpose.

Sharing of Personal Information: We do not sell your personal information to third parties. We may share some or all of your personal information as required or permitted by law and to the following persons or entities:

(a) to contractors and agencies that work with us to provide our products and services to you, who will be provided with access to personal information as needed to perform their functions, but we shall not authorize them to use your personal information for other purposes;
(b) to credit bureaus to conduct credit checks as we believe necessary;
(c) to financial institutions and their affiliated entities for the purpose of processing your payments to us;
(d) to collect any debt you may owe to us;
(e) to affiliated companies and independent contractors for the purpose of customer follow up and to seek your input and advise you about products and services of ScreenScape and its affiliated companies, but for this purpose we shall not share more than your basic contact information;
(f) to another company or business, in the event of a proposed or actual transfer of ownership of all or part of our company to that other company or business, but for this purpose, we shall not authorize use of your personal information beyond the scope of any such transaction or this Policy.

Sharing in the ScreenScape Community. If you intend to use ScreenScape’s services and online community to share content or otherwise engage with other ScreenScape members and customers, your personal information may be available to ScreenScape and such members at ScreenScape’s websites. You agree not to use the personal information of other ScreenScape members except for sharing of content and other ScreenScape activities.

Safeguards for Personal Information. The security of your personal information is important to us, and we use various technical, contractual, administrative and physical security measures to protect personal information that you provide to us. We instruct our employees to comply with privacy laws and with this Privacy Policy. We strive to regularly improve the security of personal information that you may provide to us through our website or via other means, but please note that there is no method of transmitting or storing data that is 100% secure.

Cookies. A cookie is a small amount of data, which often includes an anonymous unique identifier, that is sent to your browser from a web site’s computers and stored on your computer’s hard drive. Cookies are required to use the ScreenScape service. We use cookies to record current session information, but we do not use permanent cookies. You are required to log-in to your ScreenScape account after a certain period of time has elapsed to protect you against others accidentally accessing your account contents.

Links and Other Associated Sites. Our site may contain links to other sites, including sites of affiliated companies. We do not endorse or otherwise accept responsibility for the content or privacy policies of these sites. You should carefully review the privacy statements and other terms of use for such sites. These other sites may collect, use and disclose personal information in a very different manner from this site.

How Long Do We Keep Your Personal Information? We retain your personal information as long as you remain our customer. If your relationship with us as a customer ends, we may use and disclose your personal information as required and permitted by law, to conclude any outstanding matters relating to your relationship with us, to contact you for customer follow up, and to seek your input and advise you about products and services of ScreenScape and its affiliated companies that may interest you. If you do not wish to receive any such further information, please contact us as indicated under the “Contact Us” heading below. We also retain your personal information as necessary to satisfy any potential legal obligations we may have.

Contact Us. If you wish to file a complaint, make inquiry regarding or obtain access to your personal information that we may hold, please contact us as follows:

ScreenScape Privacy Officer
PO Box 291
Charlottetown, Prince Edward Island
Canada C1A 7K4
Email: legal@screenscape.com

Please be aware that access may not be provided to certain information which is protected by lawyer-client privilege, constitutes confidential commercial information, was collected in respect of the investigation of a breach of an agreement or of law, or is generated in respect of dispute resolution.

Changes to this Privacy Policy. We regularly review our Privacy Policy and procedure, and this Privacy Policy may be changed from time to time.