How to Setup a Connect Device

Setting up the ScreenScape Connect is quick and painless. With the proper equipment and a pre-mounted TV, you can be ready to go from start-to-finish in under 10 minutes.

Detailed Setup Instructions

Before you begin, take a look at our Setup Checklist. Performing these checklist items in advance will streamline the physical setup of your device.

Fig. 1 – Installation & setup diagram (Smartphone Method)

STEP 1: Plug the device into an HDMI port on your TV with the HDMI cable provided.

STEP 2: Using the provided power cable and adapter, plug the device into a power outlet. The power LED will turn blue.

STEP 3: Turn on your TV and change the source/input to the HDMI port the device is plugged into. Wait for the device to boot up.

STEP 4: Connect the device to WiFi with a smartphone OR keyboard:

– Smartphone Method: Connect your smartphone to the WiFi network indicated on your TV. Once connected, you will be asked to select your local WiFi network, and provide the passphrase.

Important: Once connected, If the setup portal does not open up on your phone automatically, then you may have to open a web browser on your device in order to access the setup portal. Alternatively, you can open a web browser on your device and navigate to 192.168.42.1

– Keyboard Method: Connect a USB keyboard to the device and follow the onscreen prompts to connect the device to a wireless network.

On completion of the WiFi setup, the device will reboot itself and then be ready to play your media. If you haven’t already, you can now create some new media, add that media to a playlist, and then publish a playlist to your device from your ScreenScape account.

Need Assistance?

Can’t find the answer you’re looking for? Don’t worry we’re here to help! Give us a call at 1-877-666-1975 (Option 7) OR send us a help ticket using the button below. We’re available Mon – Fri from 7AM – 8PM Eastern Time.

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