How do I Update my Credit Card Information?

eStore Customers (store.screenscape.com)

  1. Log in to your ScreenScape eStore account using your eStore login credentials.
  2. Locate your active account subscription located under the My Subscriptions heading.
  3. Click the Change Payment Method button.
  4. In the Credit card section, select Use a new credit card.
  5. Update your credit card details and then click on the Change Payment Method button.

*If you have multiple subscriptions then you will need to repeat steps 2-5 for each subscription. 

ScreenScape digital signage support - Change Payment Method via eStore

If you require assistance please contact our Billing Department by calling 1-877-666-1975 (option 6) or email them at billing@screenscape.com

 

All Other ScreenScape Subscribers

If you are a ScreenScape Connect or Smart Box customer, who placed an order via an order form, please contact our Billing Department by calling 1-877-666-1975 (option 6) or email them at billing@screenscape.com to update your credit card information.

Need Assistance?

Can’t find the answer you’re looking for? Don’t worry we’re here to help! Give us a call at 1-877-666-1975 (Option 7) OR send us a help ticket using the button below. We’re available Mon – Fri from 7AM – 8PM Eastern Time.

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